Frequently Asked Questions
SHIPPING & RETURNS
DO YOU SHIP INTERNATIONALLY
We currently ship only within the U.S. If you need to make any changes to your order, please contact us right away.
WHEN WILL MY ORDER ARRIVE?
Please allow 3–5 business days for us to process and prepare your order. This doesn’t include shipping time. For U.S. orders, standard shipping takes an additional 2–5 business days. Shipping times may be longer during the holiday season.
WHERE CAN I SEE MY ORDER STATUS?
All orders include tracking. If you don’t receive a shipping confirmation with tracking information within 5 business days, please reach out to us.
HOW LONG DO I HAVE TO RETURN AN ITEM?
Typically 15 days from day of receipt pending return policy guidelines. Please refer to our return policy.
How do i initiate a return?
To start a return, please contact us at info@calmnesscollective.com for all order and return inquiries. Please refer to the return policy for further instructions.
product questions
How do I determine the right size for my clothing purchase?
To find your perfect fit, check out our Size Guide, which provides detailed measurements for each clothing item.
How Are Our Made-to-Order Products Created?
We use a sustainable, customer-driven approach where each product is created only when you place an order. This allows us to offer a wider range of unique designs and styles without overproducing or holding large quantities of stock. Once you order, our skilled partners carefully print and prepare your item, ensuring high-quality craftsmanship and attention to detail. With this model, we reduce waste and only produce items that are truly wanted, supporting eco-friendly practices while delivering custom-made pieces just for you!
Who Creates the Designs for Calmness Collective?
All designs at Calmness Collective are thoughtfully crafted in-house by our founders, who bring their unique vision and creativity to each piece. Every design is exclusive to Calmness Collective and is protected by copyright to ensure its originality and authenticity. We take pride in offering designs you won’t find anywhere else, created with care and intention.
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How can I stay informed about your latest collections and news?
Stay updated on our latest collections, news, and events by subscribing to our newsletter. You can also follow us on Instagram and Facebook for more updates.
How can I get in touch?
Have questions? We're here to help! Just email us at info@calmnesscollective.com, and we'll get back to you within 24 hours.